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Shipping

Frequently asked questions

Our standard processing time for handmade items is 3–7 business days. Ready-to-ship items, typically ship within 1–2 business days. Once shipped, delivery typically takes 4–7 business days depending on your location. Click here to view any currently ready to ship items.

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Returns + Exchanges

​Due to the handmade nature of our products, we do not accept returns or exchanges on our items, unless a warranty-related issue arises. You can view our warranty here.

 

To ensure a proper fit, please measure your dog’s body parts carefully prior to placing your order. When selecting a size for a hands-free adapter, we recommend measuring both around your hips and across your body to confirm that both measurements fall within the specified range. Be sure to account for any additional layers you may wear during colder seasons.

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You can view our size chart here. If you have any questions or require sizing assistance, please don’t hesitate to contact us at info@shopwheezy.com — we’re happy to assist you.

 

If there's an issue with your order, please contact us at info@shopwheezy.com—we’re here to help and will do our best to make it right.

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